It’s never been easier to start a new adventure! But you still might have some questions or just want to say hi. We'd love to connect! Use the form below or drop us an email at hej@colive.se
Get your keys
On the day that you move in, you will receive an activation link where you get access to your digital keys. The link is only valid for 72 hours, so be sure to download it in time, even if you plan to move in later than the day you get access to the apartment. If you have any problems with your digital key, contact your Host.
The only hub that does not have a digital key system is U25. So, when you arrive for the first time, one of your roomies will need to assist you with opening the door at the entrance. It is therefore a good idea to contact them in time to let them know when you will be arriving.
Internet and Wi-Fi?
Buildings at COLIVE have a tailored and secure network designed for users with high demands on coverage and performance. The Wi-Fi covers all living areas, including the Hangout.
Meet your Host & check ID when you arrive
When you move in, your Host want to meet you to connect but also to check your ID. We always check IDs at move in to make sure everything is in order and for everyone’s safety. But mostly it is nice to connect.
Apply for a Swedish coordination number
If you don’t have or intend to get a Swedish social security number (personnummer), we recommend you to get a coordination number. A coordination number is a temporary identity number for persons who are not registered in the country but who have contact with the country’s authorities.
Please note: you can only obtain this after you have moved to Sweden, so you can send it to us once you have it, you do not need it to sign a contract with us.
Why do I need this at COLIVE?
You need a coordination number in order to have the benefit of a home insurance through Gofido. The insurance is automatically set up with Gofido when you sign a contract with COLIVE and is important if something would happen in your home. If you don’t have an insurance and something would happen you will be personally liable to pay for the damage.
How to do it:
You must visit a tax service-office in Sweden, bring your ID and rental agreement to them and ask for a coordination number. Inform them that you need to have this number because of your Swedish rental agreement and home insurance.
What do I need to bring when moving in?
You need to bring things like duvet, pillow, bed linen, towels, and curtains. The basics like bed, mattress and waredrobe is already in the room.
If you can't or don't want to bring duvet, bed linen, and towels, we can provide this for you. We call it the "Extra package" and it contains a duvet, a pillow, bed linen, and towels, which we purchase from IKEA and place in your private room before your move-in. The price is 950 SEK.
Please drop us a message asking for an "Extra package" and we'll sort it out!
Drop us a message using this form and we'll get back to you as soon as we can.
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